Quality Policy

As a Quality conscious organization, SMEX Design & Manufacturing Sdn Bhd shall operate to achieve maximum customer satisfaction and quality of Service.

These objectives will be implemented and carried out by:

  • Complying to all national/ international standards, codes and regulatory requirements.
  • Optimising resources and reducing wastage.
  • Development of our facilities and training personnel.
  • Ensuring cost effective jobs, services and delivering it right first time.

We shall meet our aims by

  •  Understanding and meeting the aspirations of our customers, employers and employee.
  •  Working together to meet these requirements.
  •  Investing in the latest technology and equipment.
  •  Monitoring and measuring our activities.
  •  Continually improving our processes and services.
  •  Taking individual responsibility for our actions.

By implementing the above policies, we endorse our commitment to carry out our business in the most professional manner.