As a Quality conscious organization, SMEX Design & Manufacturing Sdn Bhd shall operate to achieve maximum customer satisfaction and quality of Service.
These objectives will be implemented and carried out by:
- Complying to all national/ international standards, codes and regulatory requirements.
- Optimising resources and reducing wastage.
- Development of our facilities and training personnel.
- Ensuring cost effective jobs, services and delivering it right first time.
We shall meet our aims by
- Understanding and meeting the aspirations of our customers, employers and employee.
- Working together to meet these requirements.
- Investing in the latest technology and equipment.
- Monitoring and measuring our activities.
- Continually improving our processes and services.
- Taking individual responsibility for our actions.
By implementing the above policies, we endorse our commitment to carry out our business in the most professional manner.