Quality Policy

As a Quality conscious organization, SMEX Design & Manufacturing Sdn Bhd shall operate to achieve maximum customer satisfaction and quality of Service.

These objectives will be implemented and carried out by:

• Complying to all national/ international standards, codes and regulatory requirements.
• Optimising resources and reducing wastage.
• Development of our facilities and training personnel.
• Ensuring cost effective jobs, services and delivering it right first time.

We shall meet our aims by

•  Understanding and meeting the aspirations of our customers, employers and employee.
•  Working together to meet these requirements.
•  Investing in the latest technology and equipment.
•  Monitoring and measuring our activities.
•  Continually improving our processes and services.
•  Taking individual responsibility for our actions.

By implementing the above policies, we endorse our commitment to carry out our business in the most professional manner.